Privacy Policy

This Privacy Policy explains how Blended ("we", "us", "our") collects, uses and protects personal information when you visit blendedtw.com or contact us. We are committed to handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Blended is a cafe and bar located at 69d London Rd, Southborough, Tunbridge Wells, TN4 0PA. We are the data controller for any personal information you share with us via this website.

For any privacy-related queries, please contact us at blendedtw@gmail.com.

Information we collect

We may collect the following information:

• Contact form submissions: your name, email address, phone number (if provided), subject and the content of your message.
• Technical information: basic data such as browser type, device type and pages viewed, collected via essential cookies.
• Analytics (if you consent): anonymised usage data to help us understand how visitors use our site.

How we use your information

We use your personal information to:

• Respond to enquiries you send us through our contact form.
• Operate and improve our website.
• Comply with our legal obligations.

Our lawful basis for processing contact form submissions is your consent, and for essential site operation, our legitimate interest in providing a functioning website.

Cookies

We use a small number of cookies. Essential cookies are needed for the site to work and are set automatically. Non-essential cookies (such as analytics) are only set if you accept them via our cookie banner. You can change your preference at any time by clearing your browser's site data for blendedtw.com.

How we store your information

Contact form messages are delivered to our inbox via Formspark, our form submission provider. We retain enquiry emails for as long as needed to respond and for a reasonable follow-up period, after which they are deleted.

Our website is hosted on Vercel. Our content is managed through Sanity. These providers may process limited technical data on our behalf in order to deliver the site to you.

Sharing your information

We do not sell your personal information. We only share it with trusted service providers that help us operate this website and respond to you, and only to the extent necessary for those purposes.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data.
• Object to or restrict our processing of your data.
• Withdraw consent at any time where consent is the basis.
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, email us at blendedtw@gmail.com.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.